It was thus possible to extrapolate and develop a conceptual model for the retention of non-professionals in the healthcare sector. Results: It was possible to identify individual elements in the independent variables that relate to the dependent variables. The analysis focused on the way the independent variables correlated with the dependent variables. The dependent variables were organisational commitment and intention to quit. The independent variables were job characteristics, job satisfaction and career anchors.
#Two point hospital staff morale professional#
Methods: A total of 72 non-professional and, for the purpose of contract, 116 professional employees were surveyed. Objective: The aim of this study was to develop a conceptual model pertaining to the retention of non-professionals in the healthcare sector. However, most studies on retention in the healthcare environment focus on professionals. Job satisfaction was associated with management responsiveness (p-value 0.009).īackground: Non-professionals are carriers of institutional knowledge and are essential to the effective functioning of healthcare institutions. Thirty-one percent of the respondents were very dissatisfied with their jobs and 57% were intending to leave within 12 months. Nurses further complained of inadequate management support. Key factors that affected staff morale at KCH were: inadequate resources for work, poor compensation, heavy workload, inadequate performance management, lack of career development and lack of training opportunities. An in-depth interview was done with one human resource officer. Qualitative data were collected through focus group discussions with the same cadres. Quantitative data were collected through structured questionnaires filled in by doctors, registered nurses and clinical officers. This study sought to determine critical factors that affected staff morale at Kamuzu Central Hospital (KCH). This leads to voluntary attrition or unfavorable survival strategies among members of staff. Staff morale is low among medical and nursing staff in Malawi’s health facilities.
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